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World Class by Principles Benchmarking
A powerful process that bridges the "gaps" that count
"Principles" approach transcends traditional benchmarking
Customised benchmarking report from Dr. Schonberger
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"Not everything that counts can be counted...
...And not everything that can be counted, counts"
Einstein
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The Benchmarking Workshop
The WCP workshop process is a fast benchmarking processes that will help an organisation gain an understanding of:
What world class standards really are,
How their organisation rates against world class and
What to do to achieve meaningful improvement.
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Key Concepts
Like the "10 Commandments of World Class Manufacturing", the Principles are specific and action oriented (not just slogans, such as "striving for excellence"). They are customer focused, employee driven and data based. The principles apply to a company, business unit, plant or product line (not to a function, department or process). In contrast, conventional manufacturing management has focused on internal goals, not those of customers, and has not involved front line employees, or relied much on data.
Benchmarking tool centred on 16 "customer-focused, employee driven data-based principles"
Schonberger's Principles
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Philosophy encompassing competitively vital processes, from organisation to quality, to promotion and marketing
Deliberately high standard, aimed at alarming the weak and overcoming the tendency of high achievers to become complacent
Step-by-step pathway to global competitiveness well into the next century.
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Who, Where & What
Features:
Two half-day workshops
In-house venue or outside venue
Experienced facilitators
Customised Benchmarking report from Dr. Schonberger
Package includes notes, activity booklets etc.
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For More Information
To find out more about how World Class by Principles Benchmarking can create positive results in your organisation, please contact Nestadt Consulting on telephone: 03 9827 2887.
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Nestadt Consulting understand that value can only be added if the transfer of learning is tailored to, and directed at, the front end of the organisation.
Winston Rugman
Manager Organisation Development, Qantas Limited
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